Facebook & Instagram Troubleshooting

Because Instagram requires a connection to a Facebook Page to function within Mixpost, this section applies to anyone looking to utilize both Facebook Pages and Instagram business or creator accounts.

Disconnect Mixpost from your Facebook account

To disconnect your Facebook account from Mixpost, follow these steps:

1. Open a browser and navigate to https://www.facebook.com/settings/?tab=business_tools.
2. Locate your Facebook app in the list and click on the Remove button.

Instagram account requirements

To connect Instagram accounts to Mixpost, you need to:

1. Convert your Instagram account to a business account.
2. Link your Instagram account to a Facebook page.